Virgin Money Travel Insurance Portal

In your portal you can:

Manage your policy
View all your important travel insurance documents
Update your personal details
Make a claim
Get a new travel insurance quote

Need Help?

I'm unable to login

Please check you have the correct details to login, if you have forgotten your details please click here to reset your password.

I have not received my verification code

If you have not received your verification code, please request a new one by logging in here as the verification code may have expired.

How do I register?

To register an account all you need is a valid email address, the date of birth of the lead traveller, and your policy or quote number. We'll also ask you to set up a password and security question.

My policy number is not recognised

If your policy number is not recognised, please make sure you have entered it correctly. If you're still unable to log in with your policy number please email us at service@travel-insurance.virginmoney.com where we will look to respond within 48 business hours.